Youth Climbing Team FAQs
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Youth Climbing Team FAQs
Have some questions about your visit to inSPIRE Rock? We can help!
What equipment will my child need?
Participants in all youth programs (recreational and competitive) need to either rent or provide their own climbing gear. We have a monthly rental package deal available. If you wish to purchase gear, our coaches or pro shop staff will be happy to help you select the equipment best suited for your climber’s level and needs. Basic climbing gear includes:
- Climbing shoes
- Chalk
- Harness (Spring & Cypress locations)
Competitive teams: Team apparel must be purchased for competitions. Other equipment may be needed. For example, an assisted braking device (such as a Petzel GRIGRI) is required once your youth begins top rope belaying.
What else should my child bring to practice?
- Comfortable clothing suitable for climbing
- Refillable water bottle
- Closed-toe shoes
Please note: inSPIRE Rock and its staff are not responsible for lost, stolen, or damaged items.
What is the practice calendar?
Youth programs are year-round. Competitive team programs have additional practices, events, and competitions. Coaches will provide that information.
There are no practices on the following major dates for the school calendar year:
– Labor Day
– Week of Thanksgiving
– Winter Break
– Spring Break
– Memorial Day
– Fourth of July
What if my youth is going to miss a practice?
Please contact us if your youth will not be attending. We staff, plan, and prepare for youth programs in advance, try to keep group dynamics consistent, and are often at full capacity. There are no refunds or make up practices given for absences, “no shows,” or disenrollment from a program.
Are parents/guardians able to watch practice?
Parents/Guardians are welcome to attend practices as observers only. Please refrain from interacting with your youth or their coaches during practice time. To be in the gym, even as an observer, you must fill out a waiver: www.inspirerock.com/waiver.
What is your behavior policy?
We desire our youth programs to be a safe and positive experience for everyone. Our behavior management approach is proactive – we will do our best to create a positive, engaging atmosphere for the youth. If a youth is misbehaving, we will redirect the youth to an appropriate activity. If inappropriate behavior continues and/or becomes a safety issue for your child or other children, we will call you to come retrieve your youth. For the safety and well-being of all children at the program, inappropriate behavior (such as aggressive behavior, inappropriate language, harm to self, harm to others or property, etc.) may result in a permanent disenrollment from the program. No refunds will be given for disenrollment from a program.
What is your health and wellness policy?
We take the safety and health of our climbers and staff very seriously. The following information is subject to change, in accordance with new developments. Your youth is welcome to attend practice if ALL of the following apply:
- Has not had a fever of 100 degrees or more for 48 hours (2 days)
- Has not taken any fever-reducing medicine for 48 hours
- Has not thrown up in the past 48 hours
- Has not had diarrhea in the past 48 hours
- Has not been in recent contact with someone who has an infectious disease
- Does not show signs of any type of infectious disease
- Does not have an untreated transmittable condition, such as head lice
Please do your part. Each day of practice, screen your child for illness. Keep sick youth home. We reserve the right to turn away/send home any youth who is showing obvious signs of illness and/or who refuses to comply with our health and safety requirements. Be aware of any current, gym-wide policies in place by visiting our website or speaking with a coach.
How does billing work?
Payment for program/team dues can only be set up as a monthly electronic funds transfer. We accept all major credit and debit cards.
Program/team dues are automatically charged the 1st of every month. Monthly dues remain the same amount month to month, as their cumulative total is based on the number of practices over the course of the team year.
If your account becomes past-due, your youth will be unable to climb at any inSPIRE Rock location until all past-due accounts are settled.
Recreational programs are year-round.
Competitive teams are year-round. Additional special practices, events, clinics, and competitions may occur. The costs for these are separate from, and in addition to, the team and membership dues. Coaches will provide that information.
How do I make changes to our billing account?
All changes must be done via the online customer portal by the parent/guardian. [Emails, phone calls, speaking with a coach, or speaking with staff are NOT valid methods for making changes.]
TERMINATE (to disenroll from a program/team and end billing): The termination must be completed via the online customer portal by the parent/guardian before 11:59 pm on the day prior to the next bill date. Requests submitted on or after the bill date will take effect in the next billing cycle.
Recreational Programs – Recreational Programs participants cannot freeze, pause, or hold spots. If a participant terminates their program for any reason and later wishes to rejoin, they can do so by enrolling in the program again online (space permitting). If no spots are available, they can join the waitlist pool. When spots become available, they are awarded on a “first come, first served” basis to those who complete the online enrollment.
Competitive Teams – Competitive Team members cannot freeze, pause, or hold spots. Terminations remove the climber from the team. If a Competitive Team member wishes to rejoin, they must follow the Competitive Team enrollment process and may need to be re-evaluated.