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To update your payment method, change, freeze ($10/month), or terminate your membership, please complete the Membership Change Request Form below.

If you have any questions about the benefits of freezing your membership vs. termination, please call us.

For all other billing inquiries, please fill out a contact form, and we will get back to you within 3 business days.

Keep In Mind

We here at inSPIRE Rock strive to take care of our climbing community. Before you freeze or terminate your membership, here are some things you may want to know:

If you have a Monthly Membership, you must submit your Membership Change Request Form by the 20th of the month for it to take effect the following month. Example: If you submit on January 20th, your membership change will start in February. If you submit on January 21st, your membership change will start in March. If you have a Pre-Paid Membership, the membership change will take place on whatever day you select.

If you terminate your account and rejoin as a Monthly Member later, you will pay the enrollment fee again ($59) and the current monthly rates.

If you freeze your account for $10 a month, you will not have to pay the enrollment fee when you reactivate again ($59)! You will also get to keep whatever rates you were paying when you freeze your account (unless your account was prescheduled for a rate increase).

After you submit your form, check your email for a confirmation email. If you don’t receive a confirmation email, please call our office (281.288.7625) to make sure your form was properly submitted, otherwise, we will have no record of your request and will be unable to honor it.

Membership Change Request Form

Family Memberships:

Filling out the form for yourself DOES NOT automatically apply it to your whole family. You have to include them in your form for it to take effect.

If you want to apply these changes to additional family members and didn’t include their names and birthdays in the form you just submitted, you will need to fill out an additional form with their information as well.