Frequently Asked Questions

Have some questions about your visit to inSPIRE Rock? We can help!

  • How does this work? Do I need to RSVP? Do we pay by the hour?

    No need to RSVP. Just come! You don’t pay by the hour. Instead, you purchase a day pass which allows you to come and go as you please all day! Only those climbing have to purchase a day pass. If you are watching, there is no charge to go in, but you must still fill out a waiver. Parking is limited, so please carpool!

  • When are you open?

    Public Hours

    Mon / Wed / Fri: 10 AM – 10 PM
    Tues / Thurs: 7 AM – 10 PM
    Saturday: 9 AM – 9 PM
    Sunday: Noon – 6 PM

  • When is the Kidz Cave open?

    The Kidz Cave is open any time the gym is open (see above) EXCEPT for the first hour of any birthday party that books with us. Birthday parties that book with us get exclusive use of the Kidz Cave for the first hour of their party. Birthday parties are only offered during certain time slots on the weekend, so you can count on the Kidz Cave being open during the following hours.

    9 AM – 11 AM
    12 PM – 2 PM
    3 PM – 5 PM
    6 PM – 9 PM

    12 PM – 1 PM
    2 PM – 4 PM
    5 PM – 6 PM

    *All Gym Hours

    *Weekday parties occur less frequently, but they get exclusive use of the Kidz Cave for the first hour of their party. Check out our party calendar to see if a party is scheduled when you plan to visit.

  • Are you open on holidays?

    The only holidays we are closed or have special hours are as follows:

    New Year’s Day: Open at 12 PM
    MLK Day: Open at 10 AM
    Easter: Closed
    Memorial Day: Open at 10 AM
    4th of July: Close at 4 PM
    Labor Day: Open at 10 AM
    Thanksgiving: Closed
    Day after Thanksgiving: Open at 10 AM
    Christmas Eve: Close at 4 PM
    Christmas Day: Closed
    Day after Christmas: Open at 12 PM
    New Year’s Eve: Close at 4 PM

  • Who has to fill out a waiver?

    Simply put, everyone who enters the gym goes beyond the Welcome desk. It is a legal document, so minors will need their parents or guardians to complete and sign it. Click here to fill out a waiver.

  • Is climbing safe?

    No. Rock climbing is inherently dangerous. It requires knowledge and personal responsibility. Compliance with all rules, instructions, and/or warnings CANNOT guarantee your safety. Our staff is here to teach, train, and assist you in reducing the risks, but ultimately the responsibility for your safety is yours.

  • Are you open to the public?

    Yes, we are open to the public. You do not have to have a membership to climb, practice yoga, or eat at the 5.ATE Café.

  • Are there any age restrictions?

    We welcome all ages, but most climbers must be around three (3) years old at the youngest to start climbing.  If we can get them into our full-body harnesses and climbing shoes, they can attempt to climb in roped areas (if a parent or guardian or someone with your party is belaying them) and auto-belays (as long as they weigh around 30 pounds).  If they can’t fit into our full body harnesses snugly, they can attempt climbing in the Kidz Cave bouldering areas, running around up top and across the cargo net bridge, etc.

    Here are some other area-specific age restrictions:

    • Children under the age of 8 at Spring and under the age of 13 at Cypress are not permitted in the main bouldering areas.  There is kid-friendly bouldering upstairs at both locations.
    • Children aged 8-11 are not permitted to climb above the red line in the main bouldering areas in Spring.
    • An adult must actively supervise climbers under the age of 14
    • Climbers must be 14 years old to enter the fitness room area (except – climbing team with coach)
    • Must be 14 years old to belay (except – climbing team)
    • Climbers must be 14 years of age to lead a climb (except – climbing team)

  • What should I wear to rock climb?

    We suggest wearing comfortable clothes you can move freely in (think athletic wear, not tight blue jeans).

    Here are some other clothing requirements:

    • Shirt or tank top that covers the chest, abdomen, sides, & back.  You can’t go shirtless or just in a sports bra.
    • Shorts or pants that you can move freely in.  Basketball shorts (the shiny kind) aren’t recommended (they move around more).  Short shorts aren’t recommended either (it’s more comfortable if the harness leg straps are on your shorts instead of on your skin).
    • Socks (if you’re using rental shoes)
    • No jewelry (watches, bracelets, rings, big earrings, or long necklaces).

  • Do I need to rent gear?

    Just like bowling, some people have their own gear and others have to rent gear. Most people rent at least a harness and climbing shoes to be able to climb in the roped areas of the gym. You can rent a chalk bag (for your hands) as well or you can get the total rental package (harness, shoes, and chalk). If you only want to boulder (climbing without ropes), then you only need climbing shoes. If you would like to, you can purchase gear in our on-site and online gear store, the R3 Pro Shop. Click here for rental gear pricing.

  • Do I need to know how to belay?

    No, you don’t have to know how to belay. We have over a dozen auto-belays in the gym if you do not know how to belay or do not have a climbing partner. If you want to learn how to belay, we can teach you! Top Rope Belay Classes are offered several times weekly ($12.95 per person).

  • What if I already know how to belay?

    If you already know how to belay, you do NOT need to take our Top Rope Belay class. Ask our staff to give you a belay check when you arrive. We require the figure-8 follow-through knot backed up with a double overhand safety knot. Please note: You must have an Assisted Braking Belay Device to belay in our gyms (such as Black Diamond’s “Pilot”, or Petzl’s “Gri-gri”, etc.).

  • What if I want to lead climb?

    If you are a proficient lead climber or already lead climb at another gym, we still require you to have an inSPIRE Rock lead card and take a lead test. If you haven’t lead climbed before but would like to learn, you can sign up for an Intro to Lead Class. For a copy of our Lead Climbing & Belaying Standards, click here.

  • Can I just drop off my kids and let them climb?

    No. Active adult supervision is required for all kids 13 and younger. Our staff will not supervise your children.

  • Can I bring in cake and/or food for a party?

    If you booked the party with us, YES. If you did not book the party with us, NO. Parties booked with us can access the private party room where cake, food, and drinks can be served. We do not have the space for cake, food, and presents except in the private party room. The 5.ATE Café does not allow outside food and drinks in their area either. If you do not wish to book a party with us but would like to access the private party room to bring in outside food and drink, you can rent the room for a fee (up to 2 hours) if available. Please call ahead to check availability.

  • Are there any weight restrictions?

    Our auto-belays have weight restrictions of 30 pounds minimum and 300 pounds maximum, but the rest of the gym does not have a weight restriction.

  • Do you offer group rates?

    Yes. We offer discounted rates to non-profit organizations, schools, and daycares, for visits Monday-Friday. You must book with us at least two (2) weeks prior to get the discounted rate. We do not offer any discounted rates on weekends. Please visit our group page for details and to book online.

Summer Camp Registration Now Open!
June - August
Ages 6-12